p998 Privacy Policy

This Privacy Policy is issued by p998 ("p998", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://p998.pro. p998 acts as the data controller in respect of all personal data collected from players, visitors, and prospective registrants who interact with the p998 website.

p998 is operated under an international gaming licence and is committed to handling personal data in accordance with applicable data protection legislation and the standards required by our licensing authority. Our data protection practices are aligned with recognised international frameworks, including the General Data Protection Regulation (GDPR) principles, to ensure that Pakistani players and all other users of the platform receive consistent and robust privacy protections.

This Privacy Policy applies to all personal data collected through the p998 website, including data submitted during account registration, depositing and withdrawal processes, communications with support staff, and use of platform features such as cricket betting, live casino games, and instant-win titles.

p998 collects personal data from you in two primary ways: data you provide directly to us, and data we collect automatically when you use the platform. The following table summarises the categories of personal data we collect and the contexts in which they arise:

p998 does not collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, health data, or biometric data beyond what is strictly required for age and identity verification purposes. Where biometric-style verification is used (such as selfie matching during KYC), the data is processed solely for identity confirmation and is not retained for any other purpose.

p998 uses the personal data we collect exclusively for the purposes described in this Privacy Policy. We do not use your data in ways that are incompatible with the original purpose for which it was collected. The primary purposes for which p998 processes your personal data are as follows:

• Account Registration and Management: To create and administer your p998 player account, verify your identity and age (21+ requirement), and maintain accurate account records throughout your relationship with p998.
• Payment Processing: To process PKR deposits and withdrawals via your chosen payment method — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, USDT TRC20, or Retail Cash — and to maintain records of all financial transactions on your account.
• KYC and Regulatory Compliance: To satisfy our obligations under our international gaming licence, including Know Your Customer (KYC) requirements, anti-money laundering (AML) checks, and responsible gaming monitoring mandated by our licensing authority.
• Platform Personalisation: To tailor the p998 platform experience to your preferences, including recommending relevant cricket betting markets such as PSL fixtures, suggesting slot titles based on your play history, and presenting promotions relevant to your activity.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, bonus abuse, and any other conduct that violates p998's Terms and Conditions or applicable law.
• Customer Support: To respond to your enquiries, complaints, and support requests, and to maintain records of support interactions for quality assurance and dispute resolution purposes.
• Responsible Gaming: To monitor account activity for indicators of problem gambling behaviour, to implement responsible gaming tools you have activated (such as deposit limits and self-exclusion), and to intervene where our licensing obligations require it.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications. You can opt out at any time via your account settings or by contacting support.
• Legal Obligations: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and enforce our legal rights where necessary.

p998 processes your personal data on the following legal bases, consistent with recognised data protection principles:

• Contractual Necessity: Processing your identity data, contact data, and financial data is necessary to enter into and perform the contract between you and p998 — specifically, to operate your player account, accept deposits, and pay out winnings.
• Legal Obligation: Processing for KYC verification, AML compliance, responsible gaming monitoring, and record-keeping is required to comply with obligations imposed by p998's gaming licence and applicable financial regulations.
• Legitimate Interests: Processing for fraud prevention, platform security, technical data collection, and internal analytics is carried out on the basis of p998's legitimate interests in maintaining a secure, fair, and commercially viable gaming platform — balanced against your privacy interests.
• Consent: Processing for direct marketing communications is carried out on the basis of your explicit opt-in consent, which you can withdraw at any time without affecting the lawfulness of prior processing.

p998 does not sell, rent, or otherwise disclose your personal data to third parties for their own marketing or commercial purposes. However, in order to operate the platform effectively and comply with our legal obligations, p998 shares personal data with the following categories of recipients on a strictly need-to-know basis:

• Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and other payment processors receive the financial and identity data necessary to process your deposit and withdrawal transactions. These providers are bound by their own regulatory obligations and data protection commitments.
• KYC Verification Providers: Third-party identity verification services receive copies of your identity documents and verification selfies for the sole purpose of confirming your identity and age. These providers are contractually prohibited from using your data for any other purpose.
• Game Software Providers: Casino game providers may receive anonymised session and wagering data necessary to deliver and support their games on the p998 platform. No directly identifiable personal data is shared with game providers beyond what is technically required.
• Regulatory and Licensing Authorities: p998 may be required to disclose player data to its gaming licensing authority or to other competent regulatory bodies as part of routine compliance audits or in response to specific regulatory enquiries.
• Law Enforcement: Where required by a valid legal order, court order, or law enforcement request, p998 will disclose the minimum personal data necessary to comply with the request. p998 will notify affected players where legally permitted to do so.
• Fraud Prevention and AML Services: p998 uses third-party fraud detection and anti-money laundering screening services that process certain account and transaction data as part of automated risk assessment. These services operate under binding data processing agreements.

All third parties with whom p998 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from processing it for purposes beyond those specified in their agreements with p998.

p998 uses cookies and similar tracking technologies on the p998.pro website. Cookies are small text files placed on your device that help us deliver a functional, secure, and personalised platform experience. The following categories of cookies are used by p998:

• Strictly Necessary Cookies: These cookies are essential for the platform to function correctly. They enable core features such as secure login sessions, account authentication, and fraud prevention checks. These cookies cannot be disabled without impairing your ability to use the platform.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, currency display, and game lobby filters — to improve your experience across sessions.
• Analytics Cookies: p998 uses analytics cookies to understand how players interact with the platform — which pages are visited most frequently, how long sessions last, and where players encounter difficulties. This data is used in aggregate and anonymised form to improve the platform.
• Marketing Cookies: Where you have consented, marketing cookies allow p998 to present you with relevant promotional content based on your usage patterns. You can withdraw this consent at any time via your cookie preferences.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect the functionality of the p998 platform. For full details of cookies in use and their retention periods, refer to the cookie banner displayed on your first visit to p998.pro.

p998 retains your personal data for no longer than is necessary to fulfil the purposes described in this Privacy Policy or to comply with legal and regulatory obligations. The following retention periods apply to the main categories of personal data we hold:

After the applicable retention period expires, p998 will securely delete or anonymise your personal data. Anonymised data — from which you can no longer be individually identified — may be retained for statistical analysis and platform improvement purposes beyond these periods.

As a p998 player, you hold the following rights in respect of your personal data. p998 is committed to honouring these rights promptly and without undue obstacles:

• Right of Access: You have the right to request a copy of the personal data p998 holds about you. p998 will respond to verified access requests within 30 days. A copy of your data will be provided in a commonly used electronic format.
• Right to Rectification: If any personal data p998 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account details directly through your account settings, or by contacting support.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you have withdrawn consent, or where processing was unlawful. Note that p998 may be required to retain certain data to comply with regulatory obligations even after an erasure request.
• Right to Restrict Processing: You may request that p998 limits its processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming purposes. p998 will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent — such as marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, submit a written request to [email protected] with your registered username and a clear description of the right you wish to exercise. p998 may ask you to verify your identity before processing your request. All requests will be acknowledged within 5 business days.

p998 operates under an international gaming licence, and as a result your personal data may be processed in jurisdictions outside of Pakistan. This may occur when data is shared with KYC verification providers, payment processors, or game software suppliers who maintain operations in other countries.

Wherever personal data is transferred outside of Pakistan to a jurisdiction that may not have equivalent data protection laws, p998 ensures that appropriate safeguards are in place. These safeguards may include:

• Standard contractual clauses approved by recognised data protection authorities, incorporated into our agreements with third-party data processors.
• Transfer to recipients in jurisdictions that have been assessed as providing an adequate level of data protection.
• Binding corporate rules where data is transferred within a corporate group.

By registering at p998 and accepting this Privacy Policy, you acknowledge that your personal data may be transferred internationally in accordance with these safeguards. If you would like further information about the specific transfers applicable to your data, please contact our support team.

p998 is strictly for players aged 21 years and above. p998 does not knowingly collect personal data from individuals under the age of 21. Our registration process includes automated age screening, and all accounts are subject to KYC verification that confirms the player's date of birth against government-issued identity documents.

If p998 becomes aware that personal data has been collected from an individual under 21, the account will be immediately suspended, all such data will be deleted, and any deposits made will be returned to the payment method of origin in accordance with our gaming licence obligations.

p998 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures in place include:

• 256-bit SSL/TLS Encryption: All data in transit between your device and p998 servers is encrypted using industry-standard SSL/TLS protocols. This applies to all platform activity including login, deposits, withdrawals, and game play.
• AES-256 Encryption at Rest: Sensitive personal data — including KYC documents and financial records — is encrypted at rest using AES-256 encryption on p998's secure server infrastructure.
• Access Controls: Access to personal data within p998's systems is restricted on a strict need-to-know basis. Staff with access to player data are subject to background checks and confidentiality obligations.
• Two-Factor Authentication: p998 supports two-factor authentication (2FA) for player accounts and mandates it for internal staff access to production systems containing personal data.
• Regular Security Audits: p998 conducts periodic penetration testing and vulnerability assessments of its platform infrastructure, and addresses identified risks in accordance with a defined remediation schedule.
• Incident Response: p998 maintains a documented data breach response procedure. In the event of a confirmed breach affecting player personal data, p998 will notify affected players and the relevant supervisory authority within the required timeframes.

While p998 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also have a responsibility to protect your account by maintaining a strong, unique password and enabling two-factor authentication where available.

p998 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, our gaming licence obligations, or the evolution of our platform and data processing activities. The effective date at the top of this policy will be updated each time a material change is made.

Where changes to this Privacy Policy are material — meaning they significantly affect how p998 processes your personal data or the rights available to you — p998 will notify registered players via email to the address associated with their account and will display a prominent notice on the p998.pro platform for a minimum of 30 days following publication of the updated policy.

Your continued use of the p998 platform after the effective date of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any material changes, you have the right to close your p998 account and request deletion of your personal data, subject to the retention requirements outlined in Clause 7 above.

If you have any questions, concerns, or requests relating to this Privacy Policy or p998's data processing practices, please contact our data protection team using the details below. p998 is committed to resolving all privacy-related enquiries promptly and transparently.

• Email: [email protected]
• Response Time: p998 aims to acknowledge all privacy enquiries within 2 business days and to provide a full response within 30 days.
• Subject Line: Please use the subject line "Privacy Enquiry – [Your Username]" when emailing to ensure your request is directed to the appropriate team without delay.

If you are not satisfied with p998's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction, or to the supervisory authority in the jurisdiction where p998 holds its gaming licence. p998 will cooperate fully with any supervisory authority investigation.

p998 values the trust that Pakistani players from Karachi, Lahore, Islamabad, Faisalabad, and across the country place in our platform. We are committed to handling all privacy concerns with the seriousness and professionalism they deserve, in keeping with p998's reputation as a secure and responsible online gaming operator.